Is my personal information secure?

Protecting your data is important to us. Your cards are saved securely in your Passbook app (iPhone) or on the Medical ID app itself (Android) – you alone will be able to access your medical details. The cards will only be displayed on the lock screen in accident and emergency or intensive care units which have the appropriate equipment. No other personal data will be disclosed.

How is the digital donor card recognized in hospitals?

Hospitals are equipped with detectors in their accident and emergency and intensive care units. These devices are called beacons and are boxes that are about 3 × 3 cm in size. Whenever you are near one of these beacons with your smartphone, your cards will be displayed automatically on your lock screen – there is no need to enter your pin.

Which rescue services can access the Emergency ID?

If you are unconscious, the ambulances and helicopter services below will be able to see your EmergencyID card on your phone and have access to vital information. They will then be able to give you the best treatment possible and already contact your friends and family.

• Rettungsdienst Spital Region Oberaargau

Which hospitals can recognize the digital donor card?

Switzerland

• CHUV Centre Hospitalier Universitaire Vaudois
• EHC – Hôpital de Morges
• eHnv – Hôpital d'Yverdon
• eHnv – Hôpital de St–Loup
• GHOL – Hôpital de Nyon
• HUG Les Hôpitaux Universitaires de Genève
• Hôpital fribourgeois – Fribourg
• Hôpital fribourgeois – Riaz
• Hôpital fribourgeois – Tafers
• Hôpital Neuchâtelois – Neuchâtel
• Hôpital Neuchâtelois – La Chaux–de–Fonds
• Hôpital de la Riviera
• Hirslanden Clinique Cecil
• HIB – Hôpital Intercantonal de la Broye
• HDC – Hôpital du Chablais HDC
• Hôpital du Valais – Sion
• Hôpital du Valais – Sierre
• Hôpital du Valais – Martigny
• Hôpital du Jura – Delémont
• Hôpital du Jura – Porrentruy
• Hôpital du Jura – Saignelégier
• Inselspital Bern
• Kantonsspital Baden AG
• Kantonsspital Graubünden
• Kantonsspital Münsterlingen
• Kantonsspital Nidwalden
• Kantonsspital Obwalden
• Kantonsspital St. Gallen
• Kantonsspital Uri
• Kantonsspital Winterthur
• Klinik Hirslanden Zürich
• Luzerner Kantonsspital
• Ospedale Regionale di Lugano
• Ospedale Regionale di Bellinzona e Valli
• Solothurner Spitäler AG
• Spital Bülach
• Spital Grabs
• Asana Spital Leuggern
• Spital Limmattal
• Spital Männedorf
• Asana Spital Menziken
• Spital Oberengadin
• Spital STS (Simmental-Thun-Saanenland) AG
• Spital Wallis – Visp
• Spital Wattwil
• Spital Wil
• Spital Zofingen
• Spital Zollikerberg
• Spitäler Fmi AG
• Spitäler Schaffhausen
• Spitalregion Fürstenland Toggenburg
• Spitalregion Rheintal Werdenberg Sarganserland
• SRO AG Spital Langenthal
• Universitätsspital Basel
• Universitätsspital Zürich

Why has a particular hospital not installed a beacon?

If your hospital is not on the list of supported hospitals, there is no beacon installed in your hospital. Please contact the hospital management directly, they can contact info@ubiquehealth.ch to order a beacon.

I am within range of a beacon – why is the donor card not appearing on my lock screen?

The following criteria must be met in order for the card to be displayed on your smartphone’s lock screen.

iPhone

• iPhone 4S or later
• iOS 8 or later
• Bluetooth must be enabled. Bluetooth can also be enabled on the lock screen.
• The Passbook app must be given authorization to use your location data
  (Settings>Privacy>Location Services>Passbook>While using the App)

Android

• Android 4.3 or later
• Bluetooth must be enabled

Until now I used the Echo112 app for the Emergency ID/Donor Card. Why is this functionality now in the Medical ID app?

On the one hand to simplify and clarify Echo112. On the other hand to give more visibility to Emergency ID and the Donor Card.

What happens to my old cards?

iOS

Your cards from the old Echo112 app are still available in the wallet app. You can update those cards with the Medical ID app.

Android

Your cards from the old Echo112 app are still available in the Pass2U/PassWallet app. We recommend to delete the old card, when you create a new one. The new cards are now saved directly in the Medical ID app. There is no need for an additional app.

How the share function works

You can use the app to inform friends and acquaintances of your decision. A text template will be shared that you can edit before sending. This text is transmitted via your phone’s share function, which means that you can send it via the channel of your choice: SMS, e-mail, WhatsApp, Facebook, etc.

Is Medical ID available for Windows Phone?

There are currently no plans to develop a version of Echo112 for Windows Phone. People who own a Windows Phone can still express their wishes regarding organ donation by printing out a traditional paper donor card. (www.swisstransplant.org)

Does having a digital donor card place me on a central register for organ donation?

No. There is no central register for organ donors in Switzerland.